Schneider Electric Critical Power & Cooling Services 1P Advantage Plan - Technical support - parts and labor (for UPS 8-10 kVA) - 1 year - on-site - 9x5 - response time: NBD - for P/N: SRT10KRMXLT-10KTF/ SRT10KRMXLT-5KTF2/ SRT10KXLT-5KTF2/ SRT10KXLTUS/ SR