Novell Identity Manager Advanced Edition - (v. 4.0) - 1 inactive user - MLA

Micro Focus Business Support - Technical support (renewal) - any AM Network Hardware App or RT Module - MLA/ VLA

NetIQ Security Solutions for iSeries PSDetect - Initial Business Support Subscription (1 year) - MLA/ VLA - ESD

Micro Focus Business Support - Technical support (initial) - MLA/ VLA - 3000-7499 licenses

Micro Focus Primary Support Engineer (F&P/ Coll/ EM/ IG) - Technical support (initial) - consulting - 1 year

Micro Focus Business Support - Technical support (renewal) - Analysis Center - MLA/ VLA

NetIQ AppManager for IBM WebSphere Application Server UNIX - License - 1 server (28-39 CPU) - UNIX

Micro Focus Business Support - Technical support (initial) - MLA/ VLA - 50000+ level

Novell Premium Service Scheduled Standby - Technical support - phone consulting - 4 hour(s)

Micro Focus IAS Senior Arch/Tech Specialist - Hourly - volume - consulting

NetIQ AppManager for Solaris - License - 1 server (40+ CPU) - Solaris

Micro Focus Business Support - Technical support (renewal) - ESD - phone consulting

NetIQ AppManager Virtual Bundle add on - AM HP/ IBM/ Sun Solaris - 1 - 2 CPU

Micro Focus Assigned Support Engineer (IAS) - Technical support (initial) - phone consulting - 1 year

Micro Focus Business Support - Technical support (renewal) - ESD - phone consulting

GroupWise Reporting & Monitoring - License - MLA/ VLA - ESD