Micro Focus Total Care - Technical support - 1 server/ 1 adapter/ 2 processors VDP/ 1 developer kit VDP/ 2 developers kit/ VHI base 20 host sessions - GOV

Micro Focus Business Support - Technical support (renewal) - volume - 50000+ level

Micro Focus Business Support - Technical support (renewal) - ESD - minimum 2 licenses required

Micro Focus Dedicated Support Engineer (Data Center) - Technical support (initial) - Zone 3 - consulting

Micro Focus Service Account Manager (Data Center) - Technical support (renewal) - Zone 3 - consulting

Micro Focus Business Support - Technical support (renewal) - 1 phone - MLA/ VLA

Micro Focus Total Care - Technical support - 1 server/ 1 adapter/ 2 processors VDP/ 1 developer kit VDP/ 2 developers kit/ VHI base 50 concurrent users - GOV

Micro Focus Business Support - Technical support (initial) - MLA/ VLA - 50000+ level

Micro Focus Business Support - Technical support (initial) - MLA/ VLA - ESD

Micro Focus Assigned Support Engineer (Data Center) - Technical support (renewal) - Zone 3 - phone consulting

Micro Focus Service Account Manager (Data Center) - Technical support (initial) - Zone 3 - consulting

Micro Focus Business Support - Technical support (renewal) - ESD - phone consulting

Micro Focus Total Care - Technical support - 1 server/ 1 adapter/ 2 processors VDP/ 1 developer kit VDP/ VHI base 100 named users/ 2 developers kit - GOV

NetIQ AppManager VoIP for Microsoft Lync and OCS 2007 - License

Micro Focus Business Support - Technical support (renewal) - 1 user - MLA/ VLA

Micro Focus Assigned Support Engineer (Data Center) - Technical support (initial) - phone consulting - 1 year