Micro Focus Service Account Manager (Data Center) - Technical support (renewal) - Zone 1 - consulting

Micro Focus Dedicated Support Engineer (Workload Management) - Technical support (initial) - Zone 2 - consulting

Micro Focus Assigned Support Engineer (F&P/ Coll/ EM/ IG) - Technical support (renewal) - Zone 3 - phone consulting

NetIQ AppManager Cisco IPCC - License - volume - 2500+ level

NetIQ Aegis Adapter for AppManager - License - ESD

Micro Focus Business Support - Technical support (initial) - MLA/ VLA - ESD

NetIQ Identity Management Administration Mainframe System Driver Add-on - Initial Business Support Subscription (1 year) - MLA/ VLA

Micro Focus Business Support - Technical support (renewal) - 1 server/ 16 processors - ESD

ZENworks Suite - Initial Business Support Subscription (1 year) - MLA/ VLA

Micro Focus Business Support - Technical support (renewal) - volume - 50000+ level

NetIQ Secure Configuration Manager for Devices - License - ESD

Retain Exchange Module - Initial Business Support Subscription (1 year) - MLA/ VLA - ESD

ZENworks Mobile Workspace - Renewal Business Support Subscription (1 year) - academic - VLA/ PartnerNet Reseller Community

NetIQ Change Guardian for Windows Server - Renewal Business Support Subscription (1 year) - hosted - MLA/ VLA

NetIQ Sentinel Smart Plug-ins - Renewal Business Support Subscription - MLA/ VLA - ESD

Micro Focus Business Support - Technical support (initial) - MLA/ VLA - ESD